Many of us feel frustrated, concerned, upset, or discouraged at some point during the working day. A common reason for this can be disagreements with a manager, a colleague or even the strategic direction of the team or organisation.
Yet, almost none of us voice these opinions in ways that get positive long term results. We either shy away from sharing our thoughts because we’re afraid to disagree with the majority or suppress our thoughts until we eventually explode. So, if neither approach allows us to express our opinions in a positive way, why do we choose to use them?
We avoid the topic because we typically fear discussing difficult topics with people. We avoid them because we believe it’s impossible to be both honest and respectful when discussing difficult topics and that attempts to do so will make the situation worse.
We then move to frustration or volatility because we are unskilled at staying calm and respectful when conversations become difficult; when it matters most, we perform our worst. We let our emotions take over and begin to label people, make accusations, use guilt trips and exaggerate the problem with sayings like “you always…” or “you never…” as well as other forms of verbal aggression. Sometimes, this can achieve the result we’re looking for, but it is only ever a short term outcome with negative long term repercussions.
Being able to hold these discussions effectively provides us with opportunities to share our opinions, enhance working relationships and contribute to decision making. Here are six tips to positively impact your working day:
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